Right to know
Microsoft’s Windows 10 End-of-Life: A Digital Divide for 400 Million Users
On October 14, 2025, Microsoft officially ended support for Windows 10, leaving approximately 400 million users, about 40% of all Windows users, without critical security updates, patches, or technical assistance. This move has sparked concerns about forced...
Samsung’s Smart Fridges Are Now Smart Ad Billboards
Samsung has begun displaying advertisements on its premium Family Hub refrigerators, models priced between $1,800 and $3,500, via a recent software update. These ads appear on the fridge's "Cover Screen" when idle, such as on the Weather, Color, and Daily Board...
Advancements in Wheelchair Repair Rights: A Step Toward Empowerment
The momentum is clear: people who use wheelchairs are getting more control over maintaining their mobility. On Monday June 9, 2025, Tina Kotek, Governor of Oregon, signed Senate Bill 550 (SB 550) into law, officially expanding the state’s “right to repair” framework...
Adobe Faces Backlash and Legal Action Over Hidden Cancellation Fees
Software giant Adobe is under fire for what consumers and regulators are calling deceptive subscription practices. Users attempting to cancel Adobe’s Creative Cloud plans are reporting cancellation fees exceeding $100, despite believing they had signed up for flexible...
John Deere’s Repair Monopoly: A Case Study in Restrictive Practices
John Deere, a leading manufacturer of agricultural equipment, has long been criticized for making its modern machinery nearly impossible to repair without going through its authorized dealerships. This practice has effectively created a repair monopoly, inflating...
Roku TV Users Forced to Accept New Terms After Data Breach, Sparking Backlash
In early 2024, Roku faced a significant data breach that affected over 15,000 user accounts between December 28, 2023, and February 21, 2024. Unauthorized access, reportedly through third-party obtained credentials, exposed sensitive information and left users...
Miku Baby Monitor Sparks Backlash Over Subscription Shift
Parents who purchased the high-end Miku Pro Smart Baby Monitor, priced around $400, have been hit with an unexpected subscription requirement. Initially marketed as a subscription-free product, the device now requires a $9.99/month "Care+" subscription to access key...
Apple’s MacBook Repair Policies: A Barrier to Right to Repair and Environmental Responsibility
Apple's approach to MacBook repairs has drawn criticism for prioritizing profit over consumer rights and environmental sustainability. A notable example is the company's practice of replacing entire logic boards instead of addressing minor issues that could be...
LG Appliances: Hidden Warranty Clauses and Forced Arbitration
When you purchase an LG appliance, the warranty details are often printed on the box. However, many consumers never see this information because the delivery team removes the box during installation. As a result, you might unknowingly forfeit your warranty rights.The...